[Resolved] Street Style Store — Discrepancy in payment

[Resolved] Street Style Store — Discrepancy in payment

N ntishakaushik27

Date of incident - 10. sep.2015 Order no. #939523. Order no. I already paid for a product online through credit card. I have the details of transaction with me and the invoice on the website is still cod. There is a discrepancy in payment. I mailed them regarding this but they are not even responding back regarding my issue. Regarding the helpline number, the website says the time is 8am-6pm. but during 8-6 u cant even contact them. and after that they dont receive the call I received a message regarding delivery of product today. its a cod. i dont understand what is going on. Was this information helpful? No (0) Yes (0)
Oct 25, 2016 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Sep 20, 2016 Updated by ntishakaushik27 I had placed an order for footwear . The order id: 939523 . 1) Further, I had paid the amount through a credit card for which i have the receipt The invoice on your website shows it to be a CoD . 2) I have been trying to reach you guys on the given number, but there is no response . Your office number is never reachable between 8am to 6pm . n after that it always rings and no one even bothers to reply . 3) I dropped many mails to you regarding the same issue . But the operators dont even understand the issue, I dont think they are reading the mails carefully or even reading it. 4) No proper reply is there . Some silky kapoor sometimes replies that too without reading mails . Kindly clarify if there is any discrepancy in the payment .I have all the credit card . Verified Support Sep 20, 2016 Street Style Store Customer Care's response Hi Nitisha, I am arranging a call back for you from the concerned team and they will resolve your issue on priority basis. Thank you SSS Resolver
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