[Resolved]  Street Style Store — exchange and credit note

I had ordered 3 clothes for 999 and two shoes for 500 with order number number of 2915145 and 2927224 respectively.
The clothes delivered weren't of my size and neither the shoes thus i had requested exchange of both the orders but even after chasing on mails nothing is working.
The shoes have been collected from my place yet no credit note has been issued and on the other side the clothes are still lying in my wardrobe even after constant reminder to you get it collected.
To sum it up i have invested rs 2097 without using any of the products and still waiting for the credit note since a month, thereby i request sss to refund my amount and take the remaining items from my place.
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Sep 24, 2019
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
Street Style Store Customer Care's response
Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product of order #2915145. The pick-up will take "2-3" working days once the pick up is done please share the picture of pickup slip so that we can initiate your refund.
And we have issue you the credit voucher for order #2927224 and it will be reflect in your SSS wallet within 24- 48 hours.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
Complaint comments 

Comments

I had asked for a size change in one of my product and also the product was a bit damaged. They issued a credit note too but I can't use that while ordering again because it shows credit note already used when I haven't used it. It shows in my account but I can't apply it while checking out in the absence of other coupon code too
Street Style Store Customer Care's response, Oct 4, 2021
Verified Support
Hiu,

We would like to inform you that as per our telephonic conversation, we updated your voucher code now, you can place the order by using the voucher.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
My sss credit given coupon is showing as expired

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