[Resolved]  Street Style Store — exchange product not delivered yet

Address:Mumbai City, Maharashtra, 400067

Order-#1828678
The size of my shoes was not proper so i gave it for exchange for a bigger size on 28th oct. I have not received my shoes back till now neither any confirmation email from my side. I need to wear it for a special occassion in november. I request you to send the shoes with correct sizes as mentioned.

Pls pls look into and give me some confirmation from ur side
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Dec 11, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Nov 03, 2017
sidhu aman27's response
Order ID: 1823254

I had placed my order on 7 oct but i still hadn't get my order and there is not even a single clue of it. i'm sick of mailing the organisations about the same. but there is no reply plus no solution.
plz inform me about my order
Nov 03, 2017
sidhu aman27's response
Order ID: 1823254

I had placed my order on 7 oct but i still hadn't get my order and there is not even a single clue of it. i'm sick of mailing the organisations about the same. but there is no reply plus no solution.
plz inform me about my order
Nov 03, 2017
sidhu aman27's response
plz inform me about my order
Verified Support
Nov 09, 2017
Street Style Store Customer Care's response
Hi Charmy,

Apologies for the inconvenience!!

We have generated your replacement order #1887347.

We marked it urgent and we will dispatch your order asap.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (Helpdeskhttp://www.streetstylestore.com)

If there is anything else we can do, let us know.


Streetstylestore.com
Complaint comments 

Comments

I had placed my order on 7 oct but i still hadn't get my order and there is not even a single clue of it. i'm sick of mailing the organisations about the same. but there is no reply plus no solution.
plz inform me about my order
Street Style Store Customer Care's response, Nov 9, 2017
Verified Support
Hi,

Apologies for the inconvenience !!

Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

Please accept my apology for the time involved and unsatisfactory experience with one of the executives.

I am escalating the issue to the higher authorities.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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