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I want to return one of the product bought from sss..but they are not replying to my emails n phone is constantly going busy..
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They have given me the wrong size and they're not changing my order status from "wrong address" although I have received the order and PAID for it. Now I can't get the itrm replaced because it is of wrong size and the material is also very cheap.
Worst return policy...sorry no return policy at all...the product I ordered doesn't look like the picture at all ...n now they don't have any return policy, i can only exchange the product for diff size. Which I think is not fare at all as a customer, I m paying the money n not getting the product I want, i now feel product is forced on me, even if I don't like it.
I knew about the money refund policy is not there, but I thought there will be a point system, n I will get points in my acc n I could buy another product with that. But it doesn't seem like that now. The experience is really pathetic with this site. If you say you are a small company n you don't have funding from big players, so that is why you can't return money back, but atleast give ppl chance to choose another product if they don't like what they got. As you care so much about ur money n effort being wasted please learn to understand value of other ppl's money. We also don't get funding from big players, we also earn it.
I knew about the money refund policy is not there, but I thought there will be a point system, n I will get points in my acc n I could buy another product with that. But it doesn't seem like that now. The experience is really pathetic with this site. If you say you are a small company n you don't have funding from big players, so that is why you can't return money back, but atleast give ppl chance to choose another product if they don't like what they got. As you care so much about ur money n effort being wasted please learn to understand value of other ppl's money. We also don't get funding from big players, we also earn it.
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