[Resolved] Street Style Store — I want to exchange the product with different one

[Resolved] Street Style Store — I want to exchange the product with different one

B binupant22 from Delhi, Delhi

Order id: 2595031 and 2600653 I ordered 3 footwears from your website on1st january 2019 but one of them turned out to be a relly very cheap and horrible product. I want to exchange it with different product.Here is the order number #2595031. Check the image attached. Also, your customer care number isn't working. What should a dissatisfied customer do now? Is this the way to deal with your customers??? I need immediate help with a proper solution. I want to replace the product. Also would like to know about delivery status of order #2600653 +2 photos Was this information helpful? No (0) Yes (0)
Jan 30, 2019 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Jan 26, 2019 Updated by binupant22 Please reply Verified Support Jan 28, 2019 Street Style Store Customer Care's response Hi, We would like to inform you that as per our telephonic conversation, we arrange the pickup for order #2595031, once the pickup is done, please share the name and the size of the product in the same category which you want and once we receive the product in our warehouse, we will made your replacement order. And for order #259503, we have forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side. Please mark this case as "Resolved" if you find that the query is resolved from our end. Thank you SSS
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