[Resolved] Street Style Store — I want to return the product and want refund for same

binu pant

from Noida, Uttar Pradesh

Website:

Streetstylestore.com

My order no is 1075127 and 1075075
I have ordered 4 shoes
And im just getting replace option there i dont want to replace the product as what is shown in the website is not same as the real product. I want to return the product..and want my amount back

Im trying to contact them since last night. I have provided my no also for a call back in my mails but no one is arranging call back for me as they have received the amount and now they don't bother. Im really disappointed.
I have already placed request for replacement in website under my account and order history. But till now I don't received a call or sms from them..im regretting now why I ordered from this website..

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Dec 23, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Street Style Store Customer Care's response Hi Binu,

Please accept our sincere apologies for the inconvenience caused from the company end.

I have gone through your order history and came to know that for your order 1075127, we had provided you with the credit note worth Rs.1165/- in your SSS account on 21/11/2016, you can use the credit slip in your next shopping with us. As far as your order 1075075 is concerned, we had made an replacement order 1091991 of product " Special Offer: Classic vintage sneakers : 39 " and it's in transit now which means you will receive the same in next 2-3 days. You can check the same at the link given below by using this as an your tracking ID:OEPP0S8252

http://onlinexpress.co.in/form/track-shipment/

For further information and query, please reach us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently