[Resolved] Street Style Store — I'm complaining about heels

skaur1

from Delhi, Delhi

Address:

Galaxy Business park, Gautum Budha Nagar, 201301

I order the shoes on : 21-dec-2019.

I received my order on 25-dec-2019.

My order number is : #3237421

I order the boots lets rock the party boots but i did not received the boots instead i received the heels which is rs 299 which i did not order. I had paid 699 rs for boots.

I had called many times on customer care number but no body respond to me. The number i use is : [protected] which was available on their website.

I need the same shoes which i had order if that not available then they need to provide me credit note so that i can order similar boots.

I had attached the screenshots. The order which i placed and which i received.
I had also attached the invoice email which i got after confirmation.

Please resolve this as soon as possible

+3 photos

Was this information helpful?

No (0)

Yes (0)

Feb 4, 2020

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, the pickup of the product from order #3237421 is already arranged from your end and it will take "2-3" working days. Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Verified Support

Dec 31, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that we have made your replacement order #3253960 and we have forward it for urgent basis. Please wait, it will be delivered to you soon.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS