[Resolved] Street Style Store — Inferior surface of product exchange

deepika78

from Chennai, Tamil Nadu

Address:	380054
Website:	www.streetstylestore.com

I have bought three pair of shoes in 999 from sss. But of of them is bigger for my feet so i have mailed sss to exchange that pair with my correct size.in the answer mail they have asked me to do it from their site in the my account module and hence i did the same way. But after even submitting the replacement request as they have suggested me, i have not got any notification for it. Therefore, i have mailed them number of times to provide me solution but they are not responding to my mails and their customer care number is not working. Also, it is mentioned on their site that you can submit replacement request within 7 days of delivery. Now who gonna take the responsibility if the problem is from their side only? I have bought number of product from sss, and also i admire the quality they provide but if this issue of mine is not resolved by them then i will never think of buying from sss and also do not recommend others. I have instagram page of 20k followers i will recommend all of them not to buy any product from sss as they have provide worst service.

Was this information helpful?

No (0)

Yes (0)

Oct 30, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Street Style Store Customer Care's response Hi Deepika,

We sincerely apologise for the inconvenience caused to you.

With regard to your order 955993, we haven't received any exchange request yet and you may place the exchange request by following the below link:-

http://streetstylestore.com/index.php?id_cms=7&controller=cms

If you need further assistance, kindly contact us at: sss.[protected]@gmail.com

Thanks & Regards,
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Related Street Style Store reviews

View all 5999 Street Style Store Reviews

Comments

Rohan Kumath

from Mumbai, Maharashtra

We ordered three garments. And the clothes were not upto expectations except one and wasn't like the pictures shown in the webpage. We called the customer care services for more than 5 times but no pickup or call back. We want to return 2 garments from the three of them.And there is no return policy in the whole shopping website.