[Resolved] Street Style Store — Low quality product,picture mislead

Tadala Kondesi

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110088
Website:	street style store.com

I ordered leather shoes in your online store, order number 1417353, but got dissappointed after receiving them on 5th april 2017. The leather looks like it was scratched and the shoes do not look exact like the ones in the picture. Though i previously complained till date i have not received any help from your company. Please am expecting reply from you soon. [protected]@gmail.com

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Jun 12, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Street Style Store Customer Care's response Hi Tadala Kondesi

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 2-4 working days.

Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Our policy does not allow you to exchange the product you ordered for a different product. You can change the size for a different size if the size you ordered does not fit you.

Thank you
SSS