Address: | Hyderabad, Andhra Pradesh, 500049 | Website: | streetstylestore.com |
Hi Team,
I've placed an order for 3 pairs of footwear for 999Rs on 09/Apr/2016 and after a lot of follow ups I received response and after a lot of time then received the order on 09/May/2016 (1 month).
Couple of days ago, I received an email from the site team saying my order has been split (without my permission) and I'd be receiving it within few more days. I cared less about this change in delivery process hoping i would get my items as promised at least and was also informed that delivery fee of 50 Rs won't be charged as it is a split order.
Yesterday i.e on 09/05/2016 I've received the item and as I opted COD for the same of amount 1048 Rs after receiving the courier I found only 2 pairs of footwear with a broken seal.
Below is the email I received for the concerned team
[protected]
Hi shweta singh,
Your order with the reference LDYSUEOTC - Order Split
In order to make sure that your ordered items get delivered at the earliest we have split your order. If you have selected "COD" as a payment option then the COD charge of Rs 50 will be applied only on the orignal order.The COD fee will be waived of on the split orders.
[protected]
I logged into the site and was really surprised by looking at the order history. As I order three footwear at once on 09/Apr/2016 but as of now its showing them as two separate orders with different prices each..
Now the pricing has also got changed without my consent and even the order date has been changes. Now, I'm being charged 999 + 50 Rs delivery changes for 1st order (#625881) and 499 + 50 Rs for 2nd order (#677118).
Was this information helpful? |
I would like to tell you that I have reverted you on your Email ID.
Please check your inbox.
If there is anything else I can do please let me know.
Thank you
Street Style Store Resolver
PS:- Please do not share your personal and bank details here or on phone calls as recently there have been a lot of cases of cyber frauds