[Resolved] Street Style Store — money deducted from my debit but order not placed and not provided with order details | |||
I placed an order for model show sneakers white in the size 38 and made the payment using my debit card. However, the payment was successful and an amount of rs. 624 was deducted but the order did not get placed. The pair of sneakers was still showing in my cart. I did not get any confirmation email nor any order id details are provided to me. Pls resolve this issue Raveena rivonkar Was this information helpful? | |||
Oct 31, 2017 Complaint marked as Resolved I got a mail from the company stating that my issue will be resolved soon as it’s a technical error from their from and then I got a mail stating that my order is successfully placed. Street Style Store customer support has been notified about the posted complaint. Verified Support Oct 26, 2017 Street Style Store Customer Care's response Hi, Apologies !! Kindly share your registered email id or registered mobile no so that we can check with the order details. PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently . Thank You SSS Verified Support Oct 26, 2017 Street Style Store Customer Care's response Hi, A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us. It was a technical error on our end and we will make sure this does not happen next time. Nothing much to worry here, we will complete your order now We are generating your order #1855228 . You must have already received a mail form us about Order confirmation. And if you have not yet, it is on its way. In the meantime, visit our website to check whats new. (http://www.streetstylestore.com) If there is anything else we can do, let us know. Helpdesk Streetstylestore.com Verified Support Oct 31, 2017 Street Style Store Customer Care's response Hi Raveena, We request you to mark your query as resolved if it is resolved. Please write us back if your query is still not resolved. Thank You. SSS | |||
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