[Resolved] Street Style Store — money got deducted, but order has not been placed

charithasree

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	Street Style Store

Hi team,

Today i placed an order, did online payment money got deducted (1265/-) and it did not show any confirmation page. I checked in my sss account in my history order has not been placed and no message or mail from sss, tried contacting through customer care but i did not get any response,

Kindly can you please tell whether order has been placed or not and when can i get my order and the status of the order too.'
Please revert through mail.: [protected]@gmail.com

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Oct 28, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Hi Charitha,

Apologies for all the inconvenience caused to you.

A quick update here.we have not received any payment with this registered email ID or registered mobile number. Kindly provide us the ccavenue reference number or the order reference number for the payment you have made or else you can also share the snapshot of your payment.
If there is anything else we can do, let us know.

Thank You.
With regards,
Support Team
Street Style Store

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

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Comments

Ayesha husain

from Etawah, Uttar Pradesh

Hi team
Today I placed an order and my money has been deducted but it is not showing in the order history.
My cc avenue reference number is[protected]
Please can you tell me if my order is placed or not. I only got the mail
My order number which I got on mail Is [protected]-6619859
Please tell me if it is placed otherwise refund my money back