[Resolved]  Street Style Store — Money is deducted from my account but the order is not placed

I added clothes from SSS in my cart and proceed to checkout through phone pe. In phone pe I made payment and it got successful (screenshot attached) But when it directed me back to SSS website. My order was in cart only and it said proceed to payment. But the amout already got debited and it is not showing on their website. They took my money but have not placed order. I want my money back.
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Dec 14, 2021
Complaint marked as Resolved 
The company is refunded the amount back to the account. I am very thankful for the consumer complaints. Thank you alot.
Street Style Store customer support has been notified about the posted complaint.
Dec 10, 2021
Updated by Bindu Kamal
The company is saying that they have not received any such payments. But the money is debited from the account. I want my money back. They are playing with the customer's hard earned money. Please take a serious action on this. The bank statement is also having the transferred mail id as streetstylestore.[protected]@icici (screenshot attached). How are they claiming as not received any such payments.

Verified Support
Dec 10, 2021
Street Style Store Customer Care's response
Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that kindly share the registered email id so that we can check it and proceed further.

Thank you
SSS
Verified Support
Dec 11, 2021
Street Style Store Customer Care's response
Hi,

We are very sorry for this. Please share the registered email id and registered contact number so that we can check it and proceed further.

Thank you
SSS
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