Street Style Store — No cancellation option available

Address:

Delhi

As the days are passing by the dispatch date is getting delayed for every day.i no more need this order but the cancellation option is not available either
Also the order says that the shipping status has not been assigned which clearly means that the order isn't shipped yet therefore according to their policy I still need to have to option for cancellation
Anyways I no more need this order because I tried to contact them every way possible and the customer service says always busy please cancel my order and refund the amount of 799 back to my account as soon as possible