[Resolved] Street Style Store — No replies. No replacement. No refund.

Shaonli Pandit

from Chennai, Tamil Nadu

Address:	New Delhi, Delhi, 110088
Website:	www.streetstylestore.com

No Replies. No replacement. No refund.

This complaint pertains to the site www.streetstylestore.com
the day my order under order number 441996 was delivered, i lodged in a request for replacement since the size of the product was two sizes small.
January 25th, 2016, they confirmed my replacement but no further communication was carried out from their end.
February 12th, 2016, i wrote an email to them requesting them to look into the same issue yet again.
a person named Arvind Yadav replied to my email on behalf of the email on the same day stating that the pick up will take place within 2-4 working days.
3days ago i had to email them yet again since the pick has yet not been initiated and not a phone call or text or email has been written from their end!
the shoe is still lying in my room in its box, unused. and my money is still stuck! an amount more than INR 1, 000 is a big enough sum for a student like myself living in a hostel in a city 2000 kilometres away from home.

i request whoever is reading this to help me get my product replaced! i am not asking for the money but in the least, help me receive my product!

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Aug 5, 2021

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

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Comments

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Shaonli,

Please accept my sincere apologies!

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved or else contact me on my E mail ID-sss.[protected]@gmail.com