[Resolved]  Street Style Store — No updates regarding my exchange and the refund of courier charges

Address:	New Delhi, Delhi
Website:	streetstylestore.com

Order num 869084, i ordere 3 pairs of footwear from streetstylestore.com about 9 months ago, , , the product was delivered after 5 months approx(eventhough they say product will b delivered in 21 days)then the quality was so cheap and the szie was too large and the product didnt look like what they have shown i n the site, i sent them a pickup request for exchange, , they accepted it and said that pickup will be done in 3 days, , no pickup has been made for 2 months, , when i sent them a loads of messages regarding this, , they didnt reply even after seeing the msg, , atlast they said me that pickup is not available at my place and asked me to send it as a courier and the courier charges will be refunded by them, , i sent the product through a courier company and sent them the shipment bill, they promised me for the refund, , , 1 month passed, , , when i asked about the exchange and refund on courier, , they said that there is no money refund and they may provide a credit voucher for further purchase, , it has been over 2 months i have sent the exchange, , they are not replying to any of my queries, , but they have enough time to update their new products in facebook page, , , i dont want any of their product, , i request the authorities of consumer complaints forum to make them refund the money for wasting my whole time behind them, the price of the product and the courier charges, , i need compensation