[Resolved]  Street Style Store — Non replacement of shoes

Address:New Delhi, Delhi, 110088
Website:www.streetstylestore.com

I am really surprised that my complain regarding street style store's unprofessional service has been deleted from this website. I had placed a complaint on 2nd August 2016 and today I cant view my complain. this is very surprising and irritating. Instead of solving the issue they chose to delete it. Is this a kind of customer service we expect or is it that our complains are of no use. they just read and delete it.

Order no. 816408
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Sep 12, 2016
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2016
Street Style Store Customer Care's response
Hi Upasana, Now, you may initiate your exchange yourself. Here is the link to understand how it works. Copy and paste below link in your address bar http://streetstylestore.com/index.php?id_cms=7&controller=cms When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 48 hours. Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your new size. If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com. Thank you SSS Resolver PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Complaint comments 

Comments

Hi Upasana,

Please accept my sincere apologies!

Your order#738601 details have been transferred to the warehouse department and they will dispatch your order on priority basis.

Once the order will be shipped you will receive a mail from us.

Please have a little more patience and I rest assure you that you will receive your product soon.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Did you check my order no.???? My order no. Is 816408 and I have recieved my order.I want a replacement of size. Please read before responding. I have been mentioning my order no in each and every mail.

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