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Street Style Store

Street Style Store — Not delivered 1 item - order number kfetohfdh

Address:New Delhi, Delhi, 110088
Website:streetstylestore.com

My order number kfetohfdh was ordered on 21-april 2016. It was not delivered for a long time. After repeated request through mail, i received the order after 1.5 months (5- june - 2016) that too with the wrong product. The same day i requested for an exchange for my actual order but i have received only 1 item back. 1 more item which i had requested for an exchange is not yet delivered. Their site has the worst customer service ever. They do not have a phone number through which we can contact and nor do they reply to the mails.

I have requested for an exchange of 2 white shoes but i have received only 1 white shoe. I want them to deliver my other white shoe which i had requested for an exchange. It has been more than 3.5 months.
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Comments

Hi Deepthi,

Please accept my sincere apologies.

I would like to inform you that as per our records we have received only one product from your order#650008 and your replacement order#786150 was placed on behalf of your order and which has been already delivered to you.

If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Reply
Both the items where picked up by the person assigned by you on June 30th 2016. Request id is 1127316. I have also requested for the return pick up of both the products(I had ordered 2 white shoes). But you have delivered just 1 item. There must be some miscommunication with the pick up person. Since I have delivered both the wrong product to the pick up person I do not understand how can you say that only 1 item has been delivered to you. Then why would I request for return pick up of 2 items?

I am not at all happy with the service SSS is providing. Either I need a cash back to my bank account or else I need the correct white shoe. SSS cannot loot money from the customers like this by lying.
Reply
Hi Deepthi,

I have forwarded your case to the concerned department and they will resolve your issue on priority basis.

If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Reply

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