[Resolved] Street Style Store — Order cancelled but money not refunded back

Samridhi K

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110051
Website:	www.streetstylestore.com

Hi sss team,

Three of my orders worth thousands of rupees have been cancelled but not refunded back. Please share an update or release payment. The status mentioned on your website is refund paid yet it's not paid. It's not possible to contact you guys. So, please pay me back.

I am frequent customer of sss. I have ordered many times with your company and even is it was delayed, i got the products. I ignored others negative comments and reviews. The products i receive we good and i trusted the company. But, this issue is unheard of. How can you put the status as refund paid but not pay back the money. I even inquired with mobikwik as i used their service to pay you guys. Please take this matter very urgent and pay me back.

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Oct 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 07/17/2017 02:36:40.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss