[Resolved] Street Style Store — Order cancelled post 3 months and 1/3rd credit note given unauthorized

Julie Thomas

Address:	New Delhi, Delhi, 110016
Website:	streetstylestore.com

On 30th Nov, I ordered 2 dresses (#1110535) worth INR 2098 which was paid through credit card. This was given for exchange due to size issue.

Against this credit note, I ordered one dress (#1274422) amounting to INR 1499 and another dress (#1484699) amounting to INR 899 around 4th Feb which was NOT delivered till 26th April (3 months!!!) and now they have given a credit note for only INR 899 citing out of stock issue - .

- Firstly, the amount that has been spent and value is INR 2398 and NOT INR 899 - this is pure cheating. You cannot hold 1/3rd of the cash I paid.
- Secondly, post 3 months, if the order I had wanted is unavailable, they need to issue a full refund into my account, I DO NOT want a credit slip

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Street Style Store Customer Care's response Hi Julie John

We have adjusted your amount in same voucher code of Rs 2398/-. The code is ZFMRSQ16 and is valid for 1 year. If you face any issues in using it you can let us know.

Thank you
SSS