[Resolved] Street Style Store — order delivered but shows undelivered on the status

Twinkle Punjabi

from Pune, Maharashtra

Address:

New Delhi, Delhi, 422011

I have received the order and still it shows that it is undelivered on the website. I want to exchange it. It's not my size. It's written 38 but is 36 actually in size. Please exchange it as soon as possible. Also i've raised a query of whose reference no is 153277. And atleast there should be one reply from their side there is nothing. And also the incorrect status on their website which shows undelivered due to which i cannot return the product!!!

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Oct 24, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Street Style Store Customer Care's response Hi Twinkle Punjabi,

Thank you for shopping with StreetStyleStore. This email is regarding your exchange request. We would like to inform you that the whole exchange process has been automated to make it a better experience for our customers.

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 48 hours.

Once the pick up is done and we receive the products in our warehouse, the credit note/replacement order will be made as per your selection you made while you initiated the exchange.

If there is anything else, do let us know. We'll be happy to sail you through.

Thank you.