[Resolved]  Street Style Store — Order id : 794781 (2 items), placed on 09 july, 2016

Address:New Delhi, Delhi, 400050
Website:streetstylestore.com

Order id : 794781 (1 items), placed on 09 july, 2016 - product recieved
Lined dress with belt - size : xl
Size : xl (last available size)
Have requested for return of product - no process initiated from sss inspite of constant emails.

Order id : 810385 (1 item), placed on 16 july, 2016-product still not recieved
Qty: 1
Long walk casual trouser - size : xl
Size : xl
Have requested for cancellation of product-no reply recieved from sss

Order id : 925721 (1 item), placed on 05 september, 2016-product received
White lover dress - size : xl
Size : xl
Have requested fro return of product - no process initiated from sss.

Inspite of contant request & followups no proper reply except a link to their return policy has been sent to me. very unhappy with their quality of service.
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Oct 21, 2016
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
Street Style Store Customer Care's response
Hi Aarti,

Sorry for the inconvenience caused to you.

Now, you may initiate your exchange yourself. Here is the link to understand how it works. Copy and paste below link in your address bar

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 48 hours.

Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

And I have forwarded your order#810385 details to the warehouse department and they will dispatch your order on priority basis.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com .

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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