[Resolved]  Street Style Store — Order is not delivered. Nobody is responding

Address:New Delhi, Delhi, 110016
Website:streetstylestore.com

I have not received my order. I had ordered from Street style store and paid through debit card.
Courier service is : Book my packet
BMPP[protected] tracking ID
According to Book my packet, status is delivered on 23rd Jan but still I have not received my product. Nobody called me on 23rd but still its delivered. Delivery address is in Chennai. On 23rd Jallikattu violence was going on. Its impossible for someone to deliver the product since there was traffic jams for the entire day in Chennai.
I am contacting both Street Style store and Book my packet but there is no response from them. My amount is not refunded as well. Street style store is not giving any status of the product. I complained for late delivery, at that time I came to know that it is already delivered. When I informed Street Style Store they are giving false assurances and not trying to contact the courier service. From 1 week I am contacting Street Style Store. They are doing nothing to help.
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 16, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Feb 06, 2017
Updated by vibha sampath
order id : SLAGGLEBQ
Verified Support
Feb 07, 2017
Street Style Store Customer Care's response
Hi Vibha Sampath

I would like to inform you that we are arranging POD of your order #1200123. Kindly provide us the 3-4 working days of time.

Thank you
SSS
Feb 10, 2017
Updated by vibha sampath
Today I got a mail saying that package was delivered to some guy by name Ramesh. I do not know anyone by that name. How can the courier guy deliver to someone else. My name and my number is there on the package. Still courier guy did not bother to call and confirm. Careless attitude!!
Upon that Street Style Store did not bother to send message or mail about delivery confirmation.
I got to know when I complained about delay in delivery for which I got a reply saying it was delivered a week back i.e, on 23rd Jan (on Jallikattu violence day)
I have attached an image with signature of so called Ramesh (as received from Street Style Store helpdesk) !!

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information