[Resolved]  Street Style Store — order not delivered even after 2 months and complaint portal is not working properly

I ordered from street style store on
5th nov 2019.
My order is still not delivered and whenever i try to reach them on portal their customer executives are always busy.
I tried to call them for more than 109 times now as i really need my order asap.
But no response and when i checked possible delivery date, it's always between next 4 days, but i never received order on mentioned delivery date.
If they can't fulfill my order they should return my money or else send me delivery as soon as possible.
My order number is 3135771.