[Resolved] Street Style Store — Order not delivered over 3 weeks now

sanika muley

from Aurangabad, Maharashtra

Address:	New Delhi, Delhi, 431005
Website:	streetstylestore.com

Its been over 3 weeks since i ordered but no updates were given. i tried contacting them on various platforms (call, message, facebook, instagram) . however they did not bother to reply for pretty long. One fine day they did reply and asked for order details. I did provide them with the required details but no reply was given further. Moreover they made it mandatory for the payment to be done in advance.
How long shall i wait before they answer my query?

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Feb 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Street Style Store Customer Care's response Hi Mihika Muley

We would like to inform you that your order #1109260 has been shipped from our end and it is out for delivery and would be delivered 2-3 working days.

We shipped your order #1106896 on "11/30/2016" and Courier Company marked the status on your order as "return to origin". May be your were not available on your address or possibility might be there that courier company did not reach out to you. You can track the status of the same on RQuick Express using "RSSSPP7479" as the tracking id. http://erp.rquickexpress.com/tracking

So now we are issuing a credit note for the same amount you had paid for the product.

Thank you
SSS