[Resolved]  Street Style Store — order number #1854084 and #1834892 haven't received the exchanged item. not even any update related to same.

Address:New Delhi, Delhi, 110088
Website:sss.com

Hi street style store,

I am a customer and wanted information related to my products. I have 2 orders which for which i had raised exchange of the items for the size.
1. Pleasing as punch dress - size : l
Order reference eqzbqqybu - placed on 10/25/2017
Order reference #1854084
I had raised the request for exchange of the item for size, i want the new size to be "xl", the pickup of the previous size i. E "l" is being successfully completed, i have also received the acknowledgment of the same, whereas i don't have any information regarding when will i get my exchanged "xl" size item. I request you to update me with same asap.
2. Stay on pointe heels - shoe size: 37
Order reference aoazddrie - placed on 10/14/2017
Order reference #1834892
I had raised the request for exchange of the item for size, i want the new size to be "38", the pickup of the previous size i. E "37" is being successfully completed, however i did not received any acknowledgment for the same, also i don't have any information regarding when will i get my exchanged "38" size item. I request you to update me with same asap.

I have tried calling the customer care regarding the same but i no one answered my call. Please get back to me asap.
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Dec 14, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
Street Style Store Customer Care's response
Hi Anjum,

Apologies for the inconvenience!!

As per our telephonic conversation, we have generated your replacement order.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS
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