[Resolved]  Street Style Store — Order replacement failure

Address:New Delhi, Delhi, 110088
Website:streetstylestore.com

I had purchased three (3) pairs of sandals_no string attached (Shoe size no.-39), no string attached (Shoe size no.-41) & shiny flat (Shoe size no.-39) from street style store on 27/11/2016 through cod payment mode, the order reference no. For the same is - zryslbycl.

I received the same on 08/12/2016, but found the sizes if all the three sandals inappropriate. Hence i requested for a return of all the three sandals with the order reference hcotmixdf - placed on 13/12/2016. Against this replacement order i have received only one pair of sandal (Shiny flat-shoe size no.37) and beyond this i dont have any clue of other two (2) pairs [no string attached ]of sandal that i returned.

I have made payment for all the three products & now this is really disappointing of street style stor. I would make sure never to purchase again from this online shopping site, since the customer support service provided by them are very very poor. They don't even have a proper contact no. The so called no. Provided on the site [ [protected] (10 a. M to 6 pm)] is always busy and never answered. I have mailed in their helpdesk but it's sad to say not yet received a call from street style store to resolve my problem. The site is cheating on its customers.

Please help me out to resolve the issue.
Was this information helpful?
No (0)
Yes (0)
May 12, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Street Style Store Customer Care's response
Hi Priyanka Mukherjee

This is to inform you regarding your replacement order query, your order was split into two parts one was delivered to you and other one will reach to you with in next 4-5 working days of time.

Thank you
SSS
Jan 09, 2017
Updated by Priyanka_2692
Hi,

As per the reply to my complaints, I was supposed to receive the rest of my products within 4-5 working days, but today is 10/01/2016 and I did not receive the products yet. It has been 5 days since I got the response.

Dont know how long do I need to wait for getting a product for which I have already paid.

this has been a worst online shopping experience.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information