[Resolved]  Street Style Store — Payment accepted but order still not received

Address:New Delhi, Delhi, 110088
Website:streetstylestore.com

I ordered for a pair of shoes and also made payment of Rs 1000, for it on 8/12/2016. I still haven't received the shoes and when I'm checking for the status of the order it still doesn't show anything. Neither has a tracking id been generated.

The order reference# is 1123650

I have been trying to get in touch with them for the past few days but the number seems to always be busy and once I the phone even rang but nobody answered.

I registered a complaint with the on 20/12/2016, apart from a ticket number(#442929) being generated there has been no response from the company. The status still shows "being processed".

Either they refunf the money or sent the goods asap.
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Jan 30, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2016
Street Style Store Customer Care's response
Hi Cicy Ambooken

Just a quick update in regard to your order #1123650. We understand you need the products urgently.

We have marked your order as urgent one. This status will ensure that we dispatch your order within 4-5 days .

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS
Complaint comments 

Comments

Hi,
I am Akanksha jain, I I ordered for a pair of black wedes and also made payment of Rs 699, for it on 27/12/2016. I still haven't received the wedges and when I'm checking for the status of the order it still doesn't show anything. Neither has a tracking id been generated.

The order no. # [protected]-2929939 and reference# is [protected]

I have been trying to get in touch with them for the past few days but the number seems to always be busy and once I can call even rang but nobody answered.

I registered a complaint with the on 30/12/2016, apart from a ticket number(#454305) being generated there has been no response from the company. The status still shows "being processed".

Either they refund the money or sent the goods asap.

Payment accepted but order still not received
Below attach the payment confirmation mail and order successful mail.

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