Street Style Store — Payment deducted but no order generated,no one is replying regarding my queries from there endddd

I ordered three tops for 1199 inr almost three days ago. It was prepaid through bhim upi. The money was deducted from my account but the order was not generated. I called the customer care number but no one is answering my call even I made a complaint over the portal for thrice but again no one is responding submitted my complaint there. I have been trying to speak with the customer care executive for many times but no response there too. Nobody is taking my call. Either generate my order or i want my refund.