[Resolved] Street Style Store — Prepaid order hasnt been dispatched for over a month
N
Niloufer Yo
from Jhalawar, Rajasthan
Nov 13, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
I made an order (AWB no: 5241481 )on 15/10/2021 for products worth ₹1923 they said their estimated delivery time was 3-21 days which is really weird since they are based in India itself but still I waited for 21 days but my order wasn’t even dispatched yet so I mailed them several times raising this issue but always received a very automated response with no solution at all . I tried calling their customer care number but could never get through to them . I have shopped from many sites both national and international but have never seen a company act this irresponsibly and unprofessionally toward their customer. I mean customers should be their no one priority right since we are the ones paying for your service . I found this website very very sketchy since it’s been ALMOST a month and the products aren’t even dispatched like if you don’t have it in stock put up a sign that says out of stock until you’ve restocked it. You have a great collection of clothes but this behaviour towards customers will lead you nowhere.
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Jan 6, 2022
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2021
Street Style Store Customer Care's response Hi
We are extremely sorry for the inconvenience caused. We would like to inform you that we tried to call you but you updated the wrong contact number. As per our records, your order #5241481 is shipped and it will be delivered to you within 2 to 3 working days. Please share your correct contact number so that we can update it and the courier guy can contact you at the time of delivery.
Please mark this case as "Resolved" if you find that the query is resolved from our end.
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