[Resolved] Street Style Store — prepaid order not delivered even 35 days of placing order. no response to queries from the website
O
OnlineCust
from Hyderabad, Telangana
I had placed an order for a pair of shoes on streetstylestore.com on aug 5th, and made payment via credit card. The payment was confirmed and i received order confirmation note. However, till date, the website does not even mention the tracking number of the order, nor do they answer my repeated queries on status. There is no link to refund the amount. My order noo: [protected]-4708879
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2017
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2017
Street Style Store Customer Care's response Hi Anoushka,
Greeting of the Day,
Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.
Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.
Would like to inform has been sent to the warehouse to know the order status if the product is available then the product will be dispatch.
if future kindly share your concern on below mention email id.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment