Street Style Store — Product Delivery and customer care

Vibha Dhonk

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110088
Website:	www.streetstylestore.com

This website takes a lifetime to deliver the product. i doubt if they deliver or not because i have still not received my order that i placed on 13th July 2016, however the site promises to deliver within 3-21 days and it has clearly exceeded its timeline. The customer care is even more pathetic, the number provided on the site is always busy and the email replies i got from the customer care executives are lame. Also a special mention to their tracking system, which is even more worse it only shows order in progress but how far is the progress you never get to know. If you email them, all they just do is change the order status to 'Priority Dispatch'. thats it !! product is never delivered. WORST website EVER!! HIGHLY DISAPPOINTED AND NOT AT ALL RECOMMENDED. PFB the emails i received from their customer care executives:

Just a quick update in regard to your order#803737, which you placed on – 07/13/2016. It has been more then 21 days since you placed the order with us. We understand you need the products urgently.

We have already marked your order as urgent one.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Thank you for shopping with streetstylestore.com. We are glad and we hope you will be happy too once you receive our products.

As per your query regarding your order#803737, we will like to tell you that it has been " 15" days since you placed the order with us. And our site takes the time period of 3-21 days for the delivery.

As you have mailed us, we understand you need the products urgently. That’s the reason, we have marked your order as an Urgent one. This status will ensure that we dispatch your order asap.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

P.S. Dear StreetStyleStore it would be better if you guys arrange a call back and deliver my product till 9th August 2016 else i won't accept it !!!

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Comments

Vibha Dhonk

from Noida, Uttar Pradesh

Whatever it is ..operational fault or whatever you guys give...i am not going to accept the delivery after 9th august 2016. That's it from my side !!! And if the product happens to be delivered till 9th august which i am sure it won't, it better be exactly same like in the picture and fabric wise good too else you guys will face worst escalation ever and i will make sure to write at every possible social networking site about your fraud business. FYI, I have already written on one consumer complaint forum.

P.S. i have still not received the call back from your side that i have been constantly writing in my emails.

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Vibha,

Please accept my sincere apologies!

Your order details have been transferred to the warehouse department and they will dispatch your order on priority basis.

Once the order will be shipped you will receive a mail from us.

Please have a little more patience and I rest assure you that you will receive your product soon.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently