[Resolved] Street Style Store — Product Exchange and Failed Transaction Refund

spanjwan

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	streetstylestore.com

I bought a pair of shoes from this site which was delivered after a month and trying to contact there help desk but no one answers the call either the phone is busy all the time. I wanted to exchange the product for one size small so I have mailed regarding the same when I was not able to contact through phone but still no response.
Secondly making the transaction my first transaction was failed so i asked in my bank to contact the merchandise and get refund but haven't received the same for last 3 months.

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Mar 20, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

Street Style Store Customer Care's response Hi Shalini Panjwani

The pick up will be done within 2 working days. Then you can inform us and we will go ahead with the exchange accordingly.

The refund amount worth Rs 899 has been done from our end however, the concerned bank may require some time for the entire process to be accomplished which varies from 3-4 working days depending on the card issuing bank.

Thank you
SSS