[Resolved] Street Style Store — product exchange for flats

Rach1995

from Bodh Gaya, Bihar

Address:	Darjeeling, West Bengal
Website:	Street Style Store

I have ordered three flats for rs. 1099 but two of the shoes did not fit me so i had requested for a exchange from sss site. It said pick up request has been sent but it's been two days no one has come for a pick up. My contact number: [protected]
I want an exchange as soon as possible. I have paid the amount but that flat is too small yo be 36. My size is 36 but tgat show doesn't loolike 36. Its too small. I want to exchange. Do it please.

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Nov 20, 2017

Complaint marked as Resolved

They have excahnhed my product successfully. Thabk you SSS. SSS is faithful. Im happy now

Street Style Store customer support has been notified about the posted complaint.

Nov 13, 2017

Updated by Rach1995 It was my firat time on sss and experience was horrible. I orded 36 number and you sent small flat that only banies can wear. Toooooooo small to be 36. On sole you write 36 but true size is not even 30. How can you do that and its clearly written that i can visit www.streetstylestore.com/exchange for exchanging products. I visited but you are not giving an exchange. And now your costumer care is calling me and asking bank details and debit card number. You have clearly stated that refund is no possible but now suddenly you are saying you will refund and asking me my debit details. How is that possible? I'm not a foolish consumer. Exchnage my products. I'll file complaints 10 times everyday till i get my exchange.

Verified Support

Nov 15, 2017

Street Style Store Customer Care's response Hi Rachel Rach

Apologies for the inconvenience !!

As per our telephonic conversation, we have made your replacement order #1900551.We request you to kindly provide us next 5-7 working days we will make it dispatch your order on high priority.

Thank you
SSS