[Resolved] Street Style Store — product not delivered and no satisfying response from customer care

trapti02

from Jaipur, Rajasthan

Website:

streetstylestore.com

I order for "different for girls beige - shoe size: 39 and knotty or nice wedges (Black) - shoe size: 39" on 13/07/2017 they said they will send the product before or on 03/08/2017.

Today is 12/09/2017 after i read so many complaints about their website about many problems, i am very afraid that i won't get my product or money back, i paid them through my debit card and they also accepted it, but now they didn't send the product on time, it make me really scared, plz at least give me a tracking number for my product, or plz let me know when will i receive my product. I am not even asking for a refund, plz at least sends the good product to me. Or give me the option of ordering something else which is available.

My order id:1650873, reference number: tmuxfovla, order date:13/07/2017.

Today i posted a complaint regarding not dispatching my product, they send a mail that "your query has been submitted in our system and your case id is [case 146523]". But i want to know the status of my product and the date when will i receive it. Plzz help me to come out of this problem. Atleast send the product plz. Because everyone earns money with such efforts, don't play with their money
Every time i email a query to them they reply same to me. One time they said u got ur product within 4-5 working days but no product delivered. Plz, help me. I attested their emails to it. Please do something.

+5 photos

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Oct 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer

Just a quick update in regard to your query about the order # 1650873.

To be honest, we also don't like our customers to be waiting for the orders.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS