[Resolved]  Street Style Store — product not delivered even in 21 as per company norms

Address:110016
Website:Streetstylestore.com

Order date 06/19/2017
Order # 1601192
Order had #3 tops worth 999
And #1 pair of shoe worth 299
Total amount paid 1328

As per the company norms order is delivered with in maximum of 21 days.
Failure on the part of company includes:
1. No mail was placed on my mail id after order conformation mail for any further information.
2.Under raise a query column no reply is provided. I have raised 5 queries but got no response.
3.Under help desk mail id, i mailed them twice but only auto generated mail is delivered that too reply to go with support system as i have done it.
4.Helpline number as is provided on sss website firstly says not reachable then if you try for the second time every time bell ring but no one picks up the call. I have tried more than 50 times.

Its really unprofessional of this site. if a person is paying for it that means they are trusting the site but its all vain.

I request you to please consider the aforesaid & help me out of this so that i can have my order as early as or help me with the refund
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Oct 17, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
Street Style Store Customer Care's response
Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 08/5/2017 14:07:33.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss
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