Street Style Store — Product not delivered/ exchange not processed

Address:	New Delhi, Delhi, 110088
Website:	www.streetstylestore.com

I placed an order(NPXWTEMEB) for 3 sandles at 999 with COD on 5th Jan 2016. They split my order into 2(NPXWTEMEB and DLKKKWVZO). I received 2 out 3 products on 5th Feb 2016, for which I paid 1050(includes COD charges). 1 of the products received was of poor quality so I raised an exchange request. The other sandle is still undelivered. For the third sandle the courier company says I need to pay the COD amount again as SSS didn't update them that the entire amount has been paid with previous partial order. When I try to contact them their customer care number is unreachable and over the mail they just apologize with no information about my order. I got one of their executive Aisha's number. I tried to contact her. She ensured I would receive my order by 12th Feb 2016. But only false promises. So I am left with only 1 wearable sandle, 1 cheap quality sandle and 1 sandle is stuck with courier company because SSS executives are so lazy to drop a mail to courier company that COD amount need not be charged again. Highly disappointed.