[Resolved]  Street Style Store — Product recieved doesnot match the description

I bought a pair of shoes from this company and the description box said that the material of shoes was "synthetic leather" but instead it was "suede". I tried reaching out to them but they neither picked up my calls not answered my complaints through the complaint ticket generated. Uts been four days already and they are still not answering.
This is fraudulent and inappropriate to treat your customers like that when they trust you and buy products from you.