[Resolved] Street Style Store — product return/ exchange

kashika92

from Mumbai, Maharashtra

Website:

street stylestore.com

I have ordered 2 pair of shoes both of them were a size large to me! I asked for an exchange with a Smaller size of both! They scheduled a pickup but it’s almost a month nobody came to pick it up! No one responds to the emails! I have no idea what to do with those shoes. Order number: #2177277. Please get a customer care number or atleast respond to your customers! I am stuck badly with this site. I have been trying to order since the past 1 n half years! Yes!! N they make sure they do it wrong everytime! Please refund my money in my bank account and take your shoes back if you can’t exchange it for a Smaller size! Coz everytime what u do is u refund the money in you SSS account and I am forced to order again

Was this information helpful?

No (0)

Yes (0)

Jul 9, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

We are again arranging your pick-up from some other courier company it will take around 4-5 working days of time. Kindly be available on your phone and your address. The pick-up will take "2-4" working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done.

Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Please bear us for the last rime.

Thank You
SSS