[Resolved]  Street Style Store — products aren't delivered after 4 months but money has been debited

Address:New Delhi, Delhi
Website:www.streetstylestore.com

I'd like to know what's the status of my orders #1709307 and #1791538?

It's been over 4 months since i placed an order and haven't received it yet. One of the two orders is a prepaid order which means the money has been charged but the product is still not delivered. It feels like a fraudulent company that's taking money from customers and not returning.
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Nov 29, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
Street Style Store Customer Care's response
Hi Sunaina,

Apologies !!

Regarding the order #1709307, this product has already taken too much time.

so we are sending you this mail to confirm that we are cancelling your order and initiating the refund for the same.

It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Please acknowledge this mail so that I can initiate the refund asap.

Helpdesk
Streetstylestore.com
Verified Support
Oct 26, 2017
Street Style Store Customer Care's response
Regarding the order #1791538, Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Kindly bear us for the last time.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks
SSS
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