[Resolved] Street Style Store — products did not reach me. it has been a month. no reply from customer service.

Rhaksha

from Chennai, Tamil Nadu

Address:

22 A, 3rd Floor (Lake Facing) Hauz khas village New Delhi 110016 Land Mark: Near Hauz Khas Social, 110016

The date i ordered was - 29th january, 2019
The order should have reached to me on - 19th february 2019
As that is the due date they have provided.
My order id: 2635143
Reference number: ahqsymgpj
I need a refund as soon as possible because you took my money as soon as possible but never delivered the sandals.
This is my first time experience and it is the worst one. None of the website/stores has ever behaved this way.
Useless customer service number they never try to contact us back even when we raise a query. No emails was sent appologizing!!
Nobody responded.
Waste of money and waste of time!
Please don't trust this website guys
Its a scam! I am going to tell all my friends not to order from this website in all stories and posts. Whoever is reading this beware of streetstylestore. They cheat you and never reply any answers. I was very excited that i am going to receive my products but all i got was cheated. Please resove my issue. Resend me the package or strictly refund me the full amount.

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Mar 5, 2019

Complaint marked as Resolved

ordered sandals on 29th january items reached on 4th march. YES! I CANNOT BELIEVE! they sent me items for the money i paid! did not go in vain! very delayed process., sss customer care in consumercomplaints texted me in this site. Having said that they have also blocked me on their instagram page for asking about my order! How pathetic! So bad at customer retention. THANK YOU SO SO MUCH CONSUMER COMPLAINTS you are very important for us!! this generation is having so many fake/scam things going on! We need you. Kudos to your team, everyone behind this site! Love the good work! KEEP UP THE GOOD WORK of helping people who has got cheated! THANKS A LOT AGAIN .

Street Style Store customer support has been notified about the posted complaint.

Feb 26, 2019

Updated by Rhaksha when will i receive my order StreetStyleStore. Heard many good things about your store. Please send my sandals soon!!!

Feb 28, 2019

Updated by Rhaksha Please respond to my query sss.!! i need my sandals before march 15th . before my birthdayyy!! Take up a complaint and send my items asap.

Verified Support

Mar 02, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry ma'am for the inconvenience caused. This is to inform you that your order #2635143 has been shipped. It will take 2-3 working days to deliver the product to you.

Thank you
SSS

Mar 04, 2019

Updated by Rhaksha Dear sss,

i typed a brief paragraph message for you on instagram @officialstreetstylestore .
As a customer i was really worried about money(my fathers hard work earned money.)i barely shop online, amazon flipcart and few more send items within a week.

i knew you would take 21 days. So i was not bothered. But once it became more than one month i was very scared whether its a fake sss site or i have paid to someone who pretend to be sss.

I SENT A BIG PARAGRAPH ON YOUR INSTAGRAM WORRYING ABOUT MY ORDER.i don't know who handles official sss instagram account which is @streetstylestoreofficial with about 200k followers. THEY BLOCKED ME :'(

THIS IS NOT WHAT A REPUTED COMPANY MUST DO!!!

Please unblock me and i never spoke a bad word or cursed sss in that paragraph, nobody has ever blocked me before, that made my day very bad. i felt so bad! The one who handle your instagram is a GIRL i suppose and i heart-fully apologize if i have typed anything wrong! (i actually didn't) all i did was worry that my items were not delivered yet and to send it soon!!! Unblock me soon.