[Resolved] Street Style Store — received a bad quality product
S
Srishti Gureja
from Gurgaon, Haryana
Hi
I received my order with 3 shoes today and found the two in not so good quality and also the shape of the shoes are different from as shown on the website. Shoes are so uncomfortable to wear and are so hard that i wore them for 1 minute and they bites the back of my ankle. When i try to place a return for these via there online website i fail to do that. They are not allowing me to do so.
Please help me with this.
Order number : 2759830
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May 22, 2019
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
Street Style Store Customer Care's response Hi,
We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.
Please mark this case as "Resolved" if you find that the query is resolved from our end.
Thank you
SSS
Apr 30, 2019
Updated by Srishti Gureja Hi
It's been more than a week my products has been picked up but i have not received a credit voucher yet. Please do it asap so that i can use it in my upcoming already placed order.
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