[Resolved] Street Style Store — received defective product and still not able to place return request

Srishti Gureja

from Gurgaon, Haryana

Website:

Street Style Store

Few days back i received my order with two shoes, out of which one is defective. The holes which are meant for laces in the shoes are torned due to which it is of no use for me. I have raised a ticket on there site but no response from their site as usual. And the next pair of shoes is one size large what it is supposed to be. So, i want to return both and in return want a refund for the same in my bank account. No vouchers as i don't believe in prepaid orders from this site. Please get me back asap.

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Jan 4, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Dec 10, 2018

Updated by Srishti Gureja I have applied for the refund and still not have received refund voucher as per your saying on our telephonic conversation.