[Resolved] Street Style Store — Received same order twice and money got deducted twice due to the fault in their site

Ekta Mehta

from Kandla, Gujarat

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	Www.streetstylestore.com

Hello, there has been a mistake while placing my order, the day i was placing the order, their site wasn't working too well and somehow it placed the same order twice and i received two same orders and checked and found that i have been charged twice when i only wished to order one of them. It was a combo flats order worth rs.999 but i have been charged twice of the amount. Order id is #1577309 and #1577325

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Nov 1, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Hi ekta,

Greeting of the Day,

Sorry for the inconvenience cause

Kindly find the status of the order below.

1577309 - credit note given for the duplicate order.
1577325 - order has been delivered

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & Regards
SSS