[Resolved] Street Style Store — replacement not received order id #2299570[street style store] exchange - pickup request sent

MansiMum

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	Streetstylestore.com

I received the order and got replaced for size just within 4 days and now it's been almost 3 weeks and I have no update on replacement order status. I mailed them just to receive a standard template answer. I've bot from them before and never faced issues but first time I've replaced and I'm beginning to feel they are fraud as I've not received a single proper response to my query raised on the website and on email. I need to know when I'll receive my replacement order. I'm loosing my trust in SSS as it doesn't take 3 weeks for things to reach Delhi from Mumbai.. I hope my complaint is resolved. Please check the order number given and update on its status.

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Sep 2, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned department. We'd get back to you in a while with the required information.
We are genuinely sorry for the delay.

Thanks
SSS

Jul 31, 2018

Updated by MansiMum Hello,

I received a revert that SSS has received the shoes at their warehouse on 23/7 and in 24 hrs they'd process the replacement but it's been more than a week for that mail and no update on replacement dispatch.. I don't understand what's going on.. I wanna get the exact details of replacement and not std template replies. Hope I get to see my shoes soon. It's been almost a month now since I requested for replacement.