[Resolved] Street Style Store — Replacement of sandals

renuraina

from Chennai, Tamil Nadu

Address:	New Delhi, Delhi, 110006
Website:	street style store

Dear team,

Order no : #974554

Have ordered the sandal on 9/25 from sss (Street style store)
Received on approaximate dt 10/15.
2) after wearing found the size is small so sent a exchange request on 10/17
After continous chase up of 2 month i got a call from some person to exchange the same, but at that time sandal was not available with me, so i ask him to come next morning but he didn;t came till date.

Also i have put the complaint message online 2-3 time to them, but no response from them.

Now when i again check my account details it is showing delivered on dt 2/15/17.
And i have not received my exchange product till date.

Request you to please look into it. Thanks

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Oct 20, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Hi Renu,

Greeting of the day,

Would like to inform the pick up will done kindly initiate your exchange . by clicking on below mentioned link

http://streetstylestore.com/index.php?id_cms=7&controller=cms

NOTE: Used and wearable products are not exchangeable.and pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Comments

Theja Ram

from Bengaluru, Karnataka

Hi, I had recently placed an order #1610248. I chose the wrong address. I now live in Bengaluru and not Mumbai. I want to change my delivery address. Can you please help me out?