[Resolved] Street Style Store — Replacing

Shristi Kashyap

from Hansi, Haryana

Address:	New Delhi, Delhi, 110088
Website:	streetstylestore.com

It was a horrible experience with SSS. i had a complaints regarding the product they sent me. The size was SMALL, i ordered 36 but it is too tight to me, also the quality of the product is fairly poor not as shown in the site.
the product was delivered to me after 3 months, i had been waiting for it after so long and even mailed it to them but there was no quick response. the product was not as expected, so i would like to return the product asap. But this is what happening when I'm requesting for an exchange. There is no
"OK" or 'CONFIRM" button to confirm the request. Only "cancel" button is there.
I'm calling on their given number every day, but no one is attending the call, either there is a busy tone, or they don't attend the call.
That product was delivered to me on Friday, 16th September, 2016, and i have already paid the money to your delivery service man of Ecom Express. They have no return policy so i have to exchange it, but they are not even replying.. being a customer and trusting this site seems like a mistake.

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Oct 28, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Street Style Store Customer Care's response Hi Shristi,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID on my email ID i.e.sss.[protected]@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .