[Resolved] Street Style Store — Return and Exchange
S
Sarita O.J.
from Chennai, Tamil Nadu
Address:
New Delhi, Delhi
Website:
www.streetstylestore.com
I had placed an order for shoes on this website and received the order some time in Jan. The shoe size received are not proper and hence i had initiated a request for exchange of 1 pair amd return of another pair. A ticket was created amd no one has gotten in touch with me till date!! It has been almost a month now and I have written emails to the customer support ID as well.
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May 9, 2017
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2017
Street Style Store Customer Care's response Hi Sarita OJ
We are arranging your reverse pick up again it will be done in next 2 days.
Thank you
SSS
Feb 08, 2017
Updated by Sarita O.J. The order was picked up today ie 8th February and not 2 days later as per the response!!
Also, i have returned 2 products and have received a msg regarding receipt of only 1 product. Not sure if the sss team is aware of which pair is to be exchanged and which is to be returned and refunded!! Someone from the customer care team needs to call and speak to their customers to be able to make this a smooth process!!
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