[Resolved] Street Style Store — return the product for correct size & wrong product delivered

Deepanshi Seth

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	streetstylestore.com

I have placed a request of an exchanged order for my "good wishes flats brown" for size 38. I have received a parcel from their side of size 38 for "rome walk" on 3rd october '2018. The order delivered is incorrect. I want "good wishes flats brown" of size 38 not "rome walk. I have already raised this query thrice, there was no reply from sss side. Moreover thier customer care no is always busy, needed urgent attention.

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Dec 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Street Style Store Customer Care's response Hi,

As per our records you initiated exchange "rome walk" but sent back another product at the time of pickup
Your pickup was done and replacement order was generated as per the data we received from you when you initiated pickup

So now if you want to exchange another product, we would charge 200 Rs extra as this would count as 2nd exchange

You initiated exchange pickup for wrong product
Do let us know if you want us to initiate pickup and if you're willing to pay 200 Rs

Thanks
SSS