Street Style Store — Shipping not assigned

Address:

Office No.903, 9th Floor, Pearl Best Height 1, Netaji Subhash Place, Pitampura, North West Delhi, Delhi-110034

Have prepaid the order of worth rs3000 the UPI payment cash is deducted.. payment is accepted but.. delivery is not assigned .. it's been 5-7 days...
I think my money is in the wrong hands.. or either i have lost it..I raised the query in the site but no response was there not even a single mail..
It was my first and worst experience at SSS I'm not ordering anything next time from this site...not at all..
even they don't provide a refund policy..why??